How to return my B2B product & initiate refund ?

Currently for B2B orders returns process is accepted manually. We do not have any option to check out the return process online.

To initiate a return for your product, please reach out to us through your POC or write us at [email protected]

Refunds on your returns will be initiated immediately after your products are received back to Decatholn and validated by us.


Note: For B2B orders we do not have any options to drop at the store because of the GST compliance and additional discount facilities.

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