Getting started

CORPORATES

GOVERNMENT-DEFENCE

EDUCATIONAL INSTITUTIONS

SPORTS CLUB

HOTELS & RESORTS

RESELLERS

GIFT CARDS

MY ACCOUNT

REGISTRATION

VALUE ADDED SERVICES

CART

RETURNS AND REFUNDS

DELIVERY

INSTALLATION AND SERVICES

PAYMENTS

CORPORATE QUERIES

WARRANTY

GST INVOICE

JOBS

STORES

NEW QUERIES

NEW QUERIES

Do you have my payment information stored with you?

Do you have an option of Decathlon wallet?

How can I get my rackets restringed at the store?

How can I get my bike serviced at the store?

I got a credit-slip from the store for an exchange/return. Until when can I redeem it?

What is the return policy for products bought from store?

Which products do not qualify for an exchange/return?

What to do if my order was damaged at arrival?

Can I request the product to be left at my door if I am not home?

What if the bike arrives damaged?

What if I order a bike at the store and want it delivered to my address?

Why is my pincode not serviceable? How do I check my pin code serviceability?

Why does the estimated delivery time vary for each location and pincode?

How long does it take to deliver my product?/ What is the delivery time for my city?

WHAT TO DO INCASE YOU ARE PLACING AN ORDER FOR AN HEAVY ITEM?

How much do we charge for shipping if I have ordered through the app?

How can I return my order on the app?

My payment got deducted twice on the app what can be done?

What to do if my payment failed while making a purchase on the app?

What are the modes of payment available to order through the app/website?

Are there any other colours, sizes or shapes of this product available in-store that aren't on your website?

Why was this item taken off the website?

How can I give product reviews?

Can I edit my order on the website once placed?

What if I am not at home?

What if I have multiple bikes delivered?

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