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Decathlon Sports India - Warranty

Overview

  1. On most products of Decathlon sold online, you can enjoy a 2 year warranty while some products may offer a 5 to 10 year warranty as well
  2. The warranty holds good for products that are used within the prescribed norms. Those that are not eligible for warranty are:
  3. Products that have surpasses the warranty period
  4. Damages due to misuse of product
  5. Incidental damage to the product
  6. Products that do not have serial/chassis number (Bikes and gym equipment)
  7. Malfunction of digital product due to user settings
  8. Negligence and improper care in maintenance of the product
  9. Products that come under the category of natural wear and tear (tires, racket guts, bearings, wheels, etc)

Warranty on Bicycles

  1. A Life Time Warranty on the frame of the bicycle and a 2 year warranty on the front fork
  2. There is no warranty on parts subject to wear and tear - internal and external tubes, brake locks, brake handlebars, pedals, the chain, fron and back derailleurs, brake lines, light bulbs, wheel rims, transmission and derailing chain devices
  3. Other conditions NOT covered by our warranty: a) Damage by third-party, intentional damage or willful negligence; b) Improper use and maintenance; c) Bike modifications; d) Use of non-original parts; e) Natural disaster and force; f) Damage during transportation;

Warranty on Cricket Products

  1. 2 Year warranty on Cricket Bat Handles
  2. 2 Year warranty on Cricket Kit (On Bat warranty is only applicable on the Handle)
  3. 2 Year warranty on all Apparel, Shoes & Cricket Set (On Bat warranty is only applicable on the Handle)
  4. No warranty on Leather or Tennis Ball

Warranty on Clothing

  1. Most apparels have a 2 year warranty policy
  2. Warranty is ensured on the quality of the fabric, zippers and buttons
  3. NO WARRANTY on induced tears, fading due to detergents, a leaking phenomenon, etc

Warranty on Swimming Products

  1. 2 year warranty on the Quality of the product, stitching and color
  2. NO WARRANTY on physical induced damage, inappropriate usage or negligence

Warranty on Shoes

  1. 2 years warranty on the stitching, color fading, sole pasting and in case of a manufacturing defect.
  2. NO WARRANTY on laces and mesh of the shoe
  3. NO WARRANTY on physical induced damaged, inappropriate usage or negligence

Warranty on Roller Skates and Skateboards

  1. 2 year warranty on body parts, wheels, brackets and pedals
  2. NO WARRANTY on any induced damage to the wheels, brackets, pedals, wheel bearings, brake blocks, handles and other consumables

Warranty on Fitness/Gym Equipment

  1. 2 year warranty on exercise bikes (wearable parts), elliptical trainers (wearable parts), treadmills (vulnerable motor parts). muscle exercise machines and consumable parts
  2. 5 year warranty on the framework for all the above mentioned products
  3. NO WARRANTY on screws, plastic parts, wires, plugs and batteries

Warranty on Seating Product

  1. 2 year warranty on quality of the material or fabric used
  2. NO WARRANTY if weight endured is more than maximum load, excessive use of knobs( if any), man-made or induced physical damage

Warranty on Electronics

  1. 2 year warranty on most of the electronic gadgets
  2. NO WARRANTY on improper usage, submersion in water (unless otherwise specified), severe impact, physical damage
  3. NO WARRANTY on batteries, belts and buckles

Warranty on Racquet Sport Products

  1. 2 year warranty on - Shoes and Apparel (refer details mentioned above)
  2. No Warranty on guts, sweat bands and Towels
  3. No warranty can be claimed on physical or induced damage
  4. No Warranty on Wear and tear of balls and Shuttlecocks

Warranty on Cricket Equipment and Accessories (FLX)

  1. 6 months warranty on Bats and Balls
  2. Refer Clothing, Apparel and Shoes warranty terms above**

Other Warranty Details

  1. Warranty on Sleeping Bags - 5 year warranty on sleeping bags
  2. Warranty on Backpacks - 10 year warranty on all hiking and trekking backpacks except the ultra compact backpacks & 2 year warranty on the other backpacks
  3. Warranty on Golf Kits - 2 year warranty on golf kits and apparel & NO WARRANTY on Golf Balls